Frequently asked questions.

What conditions do you treat?

We treat a number of conditions in the list below.

Treatable conditions overview:

  • Neck Pain
  • Back Pain
  • Shoulder Pain
  • Elbow
  • Running Injuries
  • Hip Pain
  • Knee Pain
  • Ankle
  • Postpartum Pelvic Floor & Core Rehabilitation
  • Post-Operative Rehabilitation

See our services page to see a full listing of our treatable conditions.

Do you accept my insurance?

Most likely, YES!!! You can also call the “member services” phone number on the back of your insurance card to find out more details. Here is a list of the insurance providers we accept.

  • Aetna
  • Anthem Blue Cross Blue Shield
  • Auto Accident Insurance
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • Medical Mutual
  • Premier Health
  • TriCare; Prime, Standard, Reserve
  • United Health Care
  • Worker’s Comp
What if I am a worker’s comp or auto case?

We also submit our services to these entities. Please be prepared to provide a claim number, adjustors name and contact info, and the company name that your claim will be processing through.

I do not have insurance, can I still be seen at Mobility Fit?

Yes! We offer competitive self-pay rates. Call for pricing!

Do I need a referral from a physician before becoming a client at Mobility Fit?

No, you do not need a referral. Ohio is a Direct Access state, meaning that you do not need to spend precious time and resources going to a physician just so you can receive a referral to be treated by us!

What do I need to bring for my first appointment?
  • Please arrive on time for check-in and processing of your paperwork.
  • Click HERE to download the new client forms – print them, fill them out at home, and bring them along with you
  • If we are billing your insurance, make sure to bring your insurance card and a photo ID
What should I wear for physical therapy (PT)?

Dress in comfortable clothes (preferably gym clothes and tennis shoes) that will allow your therapist to effectively assess your injury and allow you the ability to move freely and comfortably.

What should I do if I have to cancel an appointment?

Please call to notify our office of the cancellation at least 24-hours prior to your appointment. We appreciate your understanding that a late cancellation fee could apply to your account.